Plumbworld has been selling bathrooms online since 1999. A lot's changed since then, but not our attitude to customers. In fact, we pride ourselves on our customer service and we've worked hard to help our customers create their dream bathroom with as little effort as possible. You might be thinking that this is all talk, but just take a look through our nearly-perfect review scores to get an idea of how we go the extra mile.
We've had over 1.5 Million satisfied customers and want to hear from you too!
You can leave a review in several ways. Firstly, you will be sent an email about your purchase after it has been delivered. Secondly, you can go directly to the product you have purchased on the website to leave a review there.
You will be asked to give the product a star rating and add a review with a title, followed by your details to verify the purchase. Make sure to include details on the quality and how you feel about its value for money.
Once this has been submitted it will go to our team for review and to be published to the website.
With over 238 million reviews, Trustpilot is the largest independent review website. It's a free-to-use service and is the number one service for helping consumers trust websites and services.
Plumbworld has been using Trustpilot since 2014 and since then we've gained an excellent 4.8/5 star rating from well over 55,000 customer reviews.
We have been selling on eBay for over 20 years and have sold nearly 1M items. In 2020 we won the eBay for Business Award (From Little to Large) and have gone on to be the biggest bathroom and heating seller on eBay.
At the time of writing, we hold a 99.2% positive feedback score with nearly 23,000 reviews over the last 12 months.
95% of customers read reviews online before buying a product. And while Google reviews are mostly used for physical shops rather than online retailers, we have still managed to clock up over 2,500 reviews averaging 4.6 out of 5 stars.